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Repeat Prescriptions

If you need to take medication on a regular basis your Doctor may decide to issue you with repeat prescriptions which will remove the necessity for you to be seen every time you need a fresh supply of medicines. All repeat prescriptions are produced on the Practice computer system and you will be given a repeat slip listing the medication that you can order without seeing the Doctor.


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Other Ways to Order Your Prescriptions

  1. NHS Prescription Ordering Direct (POD):
    Find out more about the Prescription Ordering Direct service.
  2. By Phone:
    Telephone 01793 683 755. This will connect you to the POD (Prescription Ordering Direct) Team who will deal with your request on behalf of the Surgery.
  3. Email:
    For less urgent repeat prescriptions please email:  bswccg.podemergency@remove-this.nhs.net
    You will need to provide the name of your GP practice, your name, your date of birth, medicines required andthe name/location of your usual pharmacy. Your prescription will be ready for collection after one week.
  4. Pharmacy:
    Arrange with a local pharmacy to request and collect your prescription. Prescription Collection Points.

We do not take prescription requests over the phone or fax because errors are easily made with this method. 

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When will my Prescription be ready?

Prescriptions will be ready for collection in three working days (longer by post) if you will be picking the prescription up from the surgery.

Request Received

Script Ready By











For Example
A script received on Tuesday at 4pm will be ready for collection
on Friday after 4pm.

Please request repeat prescriptions well in advance of public holidays, etc.

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Collection Points

Patients can either collect their prescription from the surgery or a pharmacy of their choice.

In order for prescriptions to be collected from a pharmacy, patients need to register at their pharmacy of choice for the 'Prescription Collection Service'. Once the pharmacy has agreed to collection on your behalf, patients then need to instruct the practice which must be in writing. Forms are available from most pharmacies.

Electronic Prescriptions Service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

Electronic Prescriptions Service information leaflet.

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NHS Prescription Ordering Direct (POD)

The NHS Prescription Ordering Direct (POD) service is the easy way for you to order your repeat prescription.

All it takes is a simple phone call, there's no need to go into your GP Practice or Pharmacy.

For more information on how to use this service see our Prescription Ordering Direct leaflet.

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Good Medication Management is Important

Please preempt ordering prescriptions to avoid medication running out.

If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.

It is good practice that repeat medication is regularly reviewed so that you get optimum care. Please make note of the review date and make an appointment to see the doctor.

If you are going on holiday you should take a list of your medication with you. In case you have a problem ENSURE YOU HAVE ENOUGH MEDICATION TO COVER YOUR HOLIDAY. SOME COUNTRIES ALSO NEED A DOCTOR's LETTER TO EXPLAIN THE MEDICATION. Check with your travel agent.

If you have elderly relatives ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take.

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Drug Names

Each drug has two names, the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

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Prescription Charges and Exemptions

The NHS prescription charge is a flat rate amount which successive Governments have thought it reasonable to charge for those who can't afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.

Prescription charges and Prescription Prepayment Certificates (PPC).

Prescription charges and who does not need to pay.

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Only Order the Medications that You Need

  • Please let your GP or Pharmacist know if you’ve stopped taking any of your medicines.
  • Check what medicines you still have at home before ordering again.
  • Discuss your medication with your GP or Pharmacist on a regular basis.
  • Think carefully before ticking all the boxes on your repeat prescription forms and only tick those you really need.
  • If you don’t need the medicine please don’t order it! If you need the medicine in the future you can still request it.
  • If you need to go into hospital, please remember to take all your medicines with you in a clearly marked bag.
  • Following a hospital admission it is not uncommon for your medications to be changed, they may be stopped, new ones added, or doses changed. Ensure that you have a record of the changes and tell your Pharmacist. When you have a new prescription following any changes, take extra care to ensure these changes have been reflected in the medicines you’re given.

Please also remember that your medicines are prescribed only for you; IT IS NOT SAFE to share them with anyone else.

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Medications Thrown Away

It is estimated that over £300 million per year is wasted because patients order medicines that they never use and therefore are thrown away.

This money would fund:

  • 200 new GP Surgeries or
  • 11,000 more community nurses or
  • 86,000 more hip replacements
  • 20,000 more  treatments for patients with breast cancer or
  • 300,000 more cataract operations.
  • 315,000 more drug treatments for Alzheimer's