Abbey Meads 01793 706 030, Penhill Surgery 01793 723 130, Crossroads Surgery 01793 725 113

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General Patient Information

Complaints

Our aim is to provide an excellent service to all our patients.

Should you have any concerns about any aspect of the service we provide please let us know. We hope you would speak to us first if you have a problem in order that we can address the issue and/or improve our processes and procedures.

Further information about making a complaint can be found in our policies section.

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Clinical Commissioning Group

Abbey Meads Medical Group is one of several practices that make up NHS Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Group (CCG). The CCG is responsible for ensuring you get all the services you need.

For details of all primary care services in the area, take a look at the CCG website, bswccg.nhs.uk

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Patient Feedback

Abbey Meads Medical Group is committed to giving the best possible service to its patients.

If you have any suggestions for improving the services we provide please discuss them with a practice team member or contact Patient Advice and Liaison Service (PALS).

Anonymous general comments or feedback about the practice which can be looked at by other patients as well as the practice team can be made on the national NHS website. You can also use our Friends and Family TestPlease do not use these methods for passing on personal or medical details to us, or for official complaints.

If you would like to make a complaint please see our <font color="#000120"><a href="https://www.abbeymeadsdoctors.co.uk/surgery-information/patient-information/practice-policies-service-information#c814" target="_blank">practice policy page</a><a href="/frequently-asked-questions#c367">.</a></font>

Your comments will help us to maintain our high standard of service.

 

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GP Average Earnings

Disclaimer: NHS England requires that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.

All GP Practices are required to declare the mean earnings (eg average pay) for GP's working to deliver NHS Services to patients at each practice.

The average pay for GP's working in Abbey Meads Medical Practice in the last financial year was £53,017 before tax and National Insurance.  This is for 5 full time GPs, 2 part time GPs and 5 locum GPs who worked in the practice for more than six months.