Abbey Meads tel: 01793 706 030 Penhill Surgery tel: 01793 723 130 Crossroads Surgery tel: 01793 725 113


    Online Services with Systmonline

    We use a secure website called Systmonline which provides:

    • Appointment booking
    • Repeat Prescriptions
    • Change of address / telephone number
    • Access parts of your GP medical record

    Systmonline can be accessed here.
    However you will need to register for the service (see below) before you can use it.

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    Get the Mobile App

    The SystmOnline app is available for Apple and Android devices. It can be downloaded free of charge from the relevant app store.
    The app allows patients to manage any aspect of their healthcare all from one place.

    Note: In order to use this app, you must have already registered for Systmonline (see below).

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    How to Register for Systmonline

    Patients 16 plus

    If you wish to apply for access to online services please PRINT & COMPLETE our:

    Application for online access to my medical record

    Simply return the completed form to the Practice with 2 forms of ID, one of which must contain a photograph. Access will not be granted immediately. Requests will be processed within 7 - 14 days.

    Proxy Access

    Patients aged 11 years and under

    The parents of patients aged up to 11 can request proxy access for their children and the parent would then be able to order repeat prescriptions online and book appointments online for their child.

    Patients aged between 11 - 15 years cannot be granted proxy access.  In order to prevent any breach of confidentiality we do not allow parental access for children aged 11-15. When a patient reaches the age of 16 they can request online access in the usual way.

    Relatives / Carers

    A competent patient over the age of 16 can consent to allow relatives and / or carers to have access to their records. 

    If you wish to apply for proxy access please complete the following form:

    Consent to proxy access to GP online services

    Please return the completed form to the Practice with 2 forms of ID, one of which must contain a photograph for both the representative and the patient. Proof of address for a child could include a child benefit letter, tax credits letter, savings account letter or 'Red' Book. Access will not be granted immediately.  Requests will be processed within 7-14 days.