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Online Prescriptions and more


Systmonline

We use a secure website called Systmonline which provides:

  • Repeat Prescriptions
  • Change of address or telephone number
  • Access parts of your GP medical record

Sign in to systmonline.
However you will need to register for systmonline before you can use it.

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NHS App

The NHS App is the simple and secure way to access a range of NHS services (including services provided by Systmonline) on your smartphone or tablet.

Find out more about the NHS App.

Note: You will need to register for Systmonline before you can use the NHS App to access Systmonline services.

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Getting Help with Systmonline

If you need help, visit the Systmonline support website.

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How to Register for Systmonline

Patients 16 years of age and and over

If you wish to apply for access to online services please print and complete our:

Application for online access to my medical record

Simply return the completed form to the Practice with 2 forms of identification (ID), one of which must contain a photograph. Access will not be granted immediately. Requests will be processed within 7 to 14 days.

Proxy Access

Patients aged 11 years and under

The parents of patients aged up to 11 can request proxy access for their children and the parent would then be able to order repeat prescriptions online and book appointments online for their child.

Patients aged between 11 to 15 years cannot be granted proxy access.  In order to prevent any breach of confidentiality we do not allow parental access for children aged 11 to 15. When a patient reaches the age of 16 they can request online access in the usual way.

Relatives and Carers

A competent patient over the age of 16 can consent to allow relatives or carers to have access to their records. 

If you wish to apply for proxy access please complete the following form:

Consent to proxy access to GP online services

Please return the completed form to the Practice with 2 forms of ID, one of which must contain a photograph for both the representative and the patient. Proof of address for a child could include a child benefit letter, tax credits letter, savings account letter or 'Red' Book. Access will not be granted immediately.  Requests will be processed within 7 to 14 days.