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Repeat Prescriptions

We run a computerised system to issue repeat prescriptions which have already been agreed with your doctor. To ask for your repeat medication, please use the right hand (white) half of your prescription slip, you should tick the items you require.

Methods for ordering your precriptions are:


NEW - NHS Prescription Ordering Direct (POD)

POD Information Leaflet
POD Leaflet

The NHS Prescription Ordering Direct (POD) service is the easy way for you to order your repeat prescription.

All it takes is a simple phone call - there's no need to go into your GP Practice or Pharmacy.

For more information on how to use this service click on the POD leaflet or visit the CCG website Prescription Ordering Direct (POD)







  1. Online:
    Order your Repeat Prescriptions Online.
  2. By Email:
    Please email your request to
  3. In Person:
    Return the right hand (white) half of your prescription slip, indicating the medication you require to reception. A box is provided in reception to enable you to deliver your prescription without having to wait.
  4. By Fax:
    Please fax your prescription to 01793 707630.
  5. By Post:
    Post the right hand (white) half of your prescription slip indicating the medication you require to the surgery, enclosing a stamped self-addressed
    envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.
  6. Chemist:
    Some of the local chemists also do a collection service for the surgery. Please ask your regular chemist for details.

When will my prescription be ready ?

Request Received:

Script Ready By:











Prescriptions will be ready for collection in 72 working hours if you will be picking the prescription up from the Surgery (See table right):

For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

Where can I get my prescription ?

Search for Pharmacies on NHS Choices

There are serveral pharmacies in Swindon. The pharmacies will pick up your written prescription from the health centre. If you wish to use this service please state which pharmacy you wish to use on your prescription request. Please note this may result in a delay in you getting your medication.

Only order the medications that you need

·        Please let your GP or Pharmacist know if you’ve stopped taking any of your medicines.

·        Check what medicines you still have at home before re-ordering.

·        Discuss your medication with your GP or Pharmacist on a regular basis.

·        Think carefully before ticking all the boxes on your repeat prescription forms and only tick those you really need.

·        If you don’t need the medicine please don’t order it! If you need the medicine in the future you can still request it.

·        If you need to go into hospital, please remember to take all your medicines with you in a clearly marked bag.

·        Following a hospital admission it is not uncommon for your medications to be changed, they may be stopped, new ones added, or doses changed.  Ensure that you have a record of the changes and tell your Pharmacist.  When you have a new prescription following any changes, take extra care to ensure these changes have been reflected in the medicines you’re given.

Please also remember that your medicines are prescribed only for you; it’s not safe to share them with anyone else.

Medications thrown away

It is estimated that over £300 million per year is wasted
because patients order medicines that they never use and therefore are thrown away.

This money would fund:

·       200 new GP Surgeries or

·       11,000 more community nurses or

·       86,000 more hip replacements

·       20,000 more  treatments for patients with breast cancer or

·       300,000 more cataract operations.

·       315,000 more drug treatments for Alzheimer’s